The Gray App
Effective Date: August 25, 2026 | Last Updated: August 25, 2026
By downloading, installing, accessing, or using The Gray App mobile application and any related services (collectively, the "Service"), you ("User," "you," or "your") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately cease all use of the Service.
These Terms constitute a legally binding agreement between you and [The Gray App LLC / registered legal entity name] ("we," "our," or "us"), a [limited liability company / entity type] legally formed in the State of Arizona, United States.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" include that organization.
We reserve the right to modify these Terms at any time in accordance with Section 16. Your continued use of the Service following the effective date of any modification constitutes your acceptance of the updated Terms.
The Gray App is a mobile habit-tracking application that allows users to:
The Service is provided on a subscription basis. Certain features may require a paid subscription as described in Section 5.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time upon reasonable notice where practicable, and without liability to you, except that in the event of a material reduction in core Service functionality, you may cancel your subscription for a pro-rata refund of prepaid fees.
To use the Service, you must:
By using the Service, you represent and warrant that you meet all eligibility requirements.
To access the Service, you must create an account by providing your full name, email address, and a password. You agree to:
You are solely responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
The Gray App offers the following subscription tiers:
Specific pricing for each tier is displayed within the Service and is subject to change with notice as described in Section 5.5.
All subscription payments are processed exclusively by Paddle (paddle.com), our third-party payment processor and Merchant of Record. By subscribing, you agree to provide Paddle with accurate and complete billing information, including your billing address, credit or debit card details, and email address.
The Gray App does not collect, store, or process your payment or billing information. All payment data is handled directly by Paddle and is subject to Paddle's Terms of Service and Privacy Policy. Subscriptions are purchased through Paddle's external, web-based checkout and are not sold as in-app purchases through any app store's in-app purchase system. You acknowledge that your payment relationship is with Paddle as the Merchant of Record.
Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled prior to the renewal date. By subscribing, you expressly acknowledge and affirmatively consent to enrollment in automatic renewal and authorize Paddle to charge your payment method on a recurring basis for the applicable subscription fee plus any applicable taxes until you cancel. We (or Paddle on our behalf) will provide you with a renewal reminder and notice of the applicable amount and renewal date in advance of each renewal where required by applicable law. You may cancel at any time as described in Section 5.4.
You may cancel your subscription at any time through your account settings within the Service or by contacting us at thegrayapp@gmail.com. Cancellation will take effect at the end of the current billing period. You will retain access to the Service through the end of the paid period.
Cancellation does not entitle you to a refund for any portion of a current billing period already paid, except as expressly provided in Section 5.6 or as required by applicable law.
We reserve the right to change subscription pricing at any time. We will provide you with at least 30 days' advance notice of any price change via email or in-app notification. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new pricing.
If you do not agree to the new pricing, you must cancel your subscription before the change takes effect.
All subscription fees are non-refundable, except:
Refund requests must be submitted to thegrayapp@gmail.com within 14 days of the charge in question. We will evaluate each request on a case-by-case basis. Approval of a refund request does not obligate us to approve future requests.
If we offer a free trial period, your subscription will automatically convert to a paid subscription at the end of the trial unless you cancel before the trial period expires. We will notify you by email at least three (3) days before the trial ends, disclosing the date the trial ends, the subscription price that will be charged, the billing frequency, and instructions on how to cancel.
The Service, including but not limited to its software, design, graphics, text, features, functionality, and all content created by us, is owned by The Gray App and is protected by copyright, trademark, trade secret, and other applicable intellectual property laws. All rights not expressly granted herein are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal, non-commercial purposes in accordance with these Terms.
You may not, without our prior written consent:
You retain ownership of any content you input into the Service (e.g., habit names and notes). By submitting content, you grant us a limited, non-exclusive, royalty-free license to store, process, and display that content solely as necessary to provide the Service to you. We do not claim ownership of your personal habit data.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any breach of this Section or any other provision of these Terms.
The Service integrates with or links to third-party services, including Paddle for payment processing. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the practices, content, or availability of any third-party services. Your use of third-party services is at your own risk.
If you download the Service from a third-party app store or distribution platform (including the Apple App Store or Google Play), your use is also subject to that platform's applicable terms of service and usage rules, including, in the case of Apple, the Licensed Application End User License Agreement. You agree to comply with all such platform terms, and you acknowledge that the applicable platform provider and its subsidiaries are third-party beneficiaries of these Terms to the extent required by the platform's rules and may enforce these Terms against you.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any defects in the Service will be corrected.
The Service is a personal productivity tool. Nothing in the Service constitutes medical, psychological, health, financial, or professional advice of any kind. You are solely responsible for your use of the Service and any decisions you make based on it.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL THE GRAY APP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (i) THE TOTAL AMOUNT YOU PAID TO US (VIA PADDLE) FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (USD $100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless The Gray App and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service; (c) your User content; or (d) your violation of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.
Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Arizona, and you hereby consent to the personal jurisdiction and venue of such courts.
Before initiating any formal legal proceeding, you agree to first contact us at thegrayapp@gmail.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your notice.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (excluding claims for injunctive or other equitable relief) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Gray App will bear all AAA filing, administration, and arbitrator fees beyond the initial consumer filing fee. The arbitration shall be conducted in Arizona or, at your election, via telephone or videoconference.
You and The Gray App each waive the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
You may terminate your account at any time by deleting your account within the Service or by contacting us at thegrayapp@gmail.com. Termination does not entitle you to a refund of any prepaid subscription fees.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, including for violation of these Terms. Where termination is without cause, we will provide reasonable advance notice and a pro-rata refund of prepaid subscription fees. Upon termination, your right to use the Service will immediately cease.
Sections 5 (Subscription Terms), 6 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), 13 (Dispute Resolution), and 15 (General Provisions) shall survive termination of these Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Gray App with respect to the Service and supersede all prior agreements, understandings, and representations.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet or infrastructure outages.
These Terms do not create any third-party beneficiary rights, except that to the extent required by the terms of any app store or distribution platform through which the Service is made available, such platform provider and its subsidiaries shall be third-party beneficiaries of these Terms.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email or a prominent in-app notice at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before the changes take effect.
If you have any questions about these Terms, please contact us at:
The Gray App
Email: thegrayapp@gmail.com
